Return & Refund Policy

30-Day Money-Back Guarantee
We stand behind the quality of our products. If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order.

Eligibility for Returns
To be eligible for a return:
The item must be unused or minimally used
The product must be in its original packaging
Proof of purchase is required

How to Request a Return
To initiate a return, please contact our support team with your order number and reason for the request. Our team will guide you through the next steps.

Refund Process
Once your return is received and inspected, we will notify you of the approval status.
If approved, your refund will be processed back to your original payment method within 5–10 business days.

Refunds may not be granted if:
The product was heavily used
The return request is made after 30 days
The item was damaged due to misuse

Need Help?
If you have any questions regarding your order, our support team is here to help.
Just contact us at aureline.contacteam@gmail.com and we’ll take care of everything for you.